NICE Systems

NICE Systems (NASDAQ:NICE), is the worldwide leader of intent-basedsolutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time.

NICE’s offerings for the enterprise and security sectors serve three main needs: improving  business performance, decreasing financial risk, and enhancing safety and security. NICE solutions capture interactions, transactions and video surveillance from multiple sources, including telephones, CCTV video feed, emergency services radio communications, emails, chat, social media, and more.

They provide valuable insight about the business or security situation by applying real-time, cross-channel analytics to realize the intent of customers, and criminals such as terrorists or fraudsters, to enable proactive response for real-time impact.